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  1. Support | KDAN
  2. PDF Reader for Windows
  3. Troubleshooting

Troubleshooting

  • [Announcement] Discontinuation of Single Sign-On from LinkedIn, X (Formerly Twitter), WeChat, and QQ
  • [Announcement] Stop Maintenance on KDAN credit in KDAN PDF Reader
  • Touble Shooting: Internet Connection fail, please try again later
  • What is the difference between a free membership and a Document 365 subscription?
  • How to Make PDF Reader the Default PDF Viewer
  • What is the difference between PDF Reader Pro and Document 365 subscription?
  • What is the difference between the PDF Reader Windows and other versions (iOS, Android, and Mac)?
  • Where and how to purchase a Document 365 subscription?
  • Can I have a discount on Document 365 subscription?
  • How to cancel my subscriptions - Windows
  • Where is the output file after conversion?
  • • Frequently Ask Questions about the AI Features in KDAN PDF Reader
  • • Unable to access advanced features after the Upgrade - Windows
  • • Files can not be opened
  • • My documents are locked by password with no reasons
  • • Annotations are not visible when using a third party app
  • • How to Know My App Version
  • • How to Retrieve My Edited PDF Files When the App Crashes (Where to Find My Edited PDF Files)