Annotations are not visible when using a third party app

If you send a PDF file with annotations made by PDF Reader to someone, but the recipients can not see your edits.

It could be the reason that they were using a third-party app. For example, some cloud storage or email apps only embed with simple PDF viewer and might not support all the advanced features supported by PDF Reader. So the recipients can not see the edits. You can find the way to solve this issue in the following ways:

Open the file with PDF Reader 

We would suggest the recipient open the files on the advanced PDF editor app (e.g. PDF Reader or Adobe Reader). 

1. Go to “File Explorer” on your Windows PC.
2. Find the PDF file you want to open.
3. Right-click on the PDF file and choose “Open With”.
4. You will see a list of options that support the file format and choose “PDF Reader”.
5. Then a new copy will be saved to PDF Reader and it will be open immediately