Overview
This article guides you through how to cancel a subscription or free trial purchased via the Google Play Store on Android devices.
Available for
All subscriptions purchased via Google Play Store in-app purchases on Android devices.
What you can do
Access to the Google account used to purchase the subscription.
Steps
- On your Android device, go to subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Important Information
- For more details, you can visit the Google Play Help
- Uninstalling the app does not automatically cancel your subscription.
- If you cancel during a free trial, you may still be able to use the service until the trial ends.
- If you cancel a paid subscription, you can continue using it until the end of the current billing period.
Still need help?
If you're unsure about your subscription details or need assistance, please contact: helpdesk@kdanmobile.com, and provide the following information:
- Your KDAN ID
- Your invoice or receipt
- Relevant screenshots (e.g., subscription records)
Comments
0 comments
Please sign in to leave a comment.