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  1. Support | KDAN
  2. PDF Reader for iPad
  3. Troubleshooting

Troubleshooting

  • How can I migrate my documents from PDF Reader iPad app to PDF Reader universal app?
  • What is the difference between the PDF Reader iOS and other versions (Android, Mac, and Windows 10)?
  • I was charged for a subscription by Apple and want a refund
  • What is the difference between a free membership and a Document 365 subscription?
  • Where and how to purchase a Document 365 subscription?
  • Can I have a discount on Document 365 subscription?
  • • How to migrate my documents from PDF Reader to Desktop?
  • • There is no PDF Reader in the "Open in" dialogue
  • • How to cancel my subscriptions - iPad
  • • Unable to access advanced features after the Upgrade - iPad
  • • PDF Reader app freezes
  • • Files can not be opened
  • • Where is the output file after conversion?
  • • My documents are locked by password with no reasons
  • • Unable to update PDF Reader
  • • Annotations are not visible when using a third party app