Gina
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評論
Gina 近期的活動-
Hi Kirill, thanks for the suggestions. We are revamping the interface, so are not going to make any significant changes on the current one. We assure that this problem will be solved in the new int...
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Hello Tom, the structure of the background layer is different from the drawing layers. I have reported this to the team. Would be great if you can help us out perhaps with a screen recording clip. ...
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Hello t.jevdjic, when you select a part of the drawing and run the drawing on a page, only the part of the image that you rub on (with your finger or stylus) will appear on the page. It works like...
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Hi t.jevdjic, Thank you for your feedback. Q1: what is the difference between rubbing and paste? --> In the Windows version, you can copy and paste or cut and paste. There's no rubbing option. Q...
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Hello RamyonQutiger, From our end, we don't find any issue with the upload function. Could you let us know the app version and OS version you are using? We need this information to look more into w...
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Hi RamyonQutiger, Could you help let us know the app version and OS version you are using, as well as your Kdan ID? This info will help us look into what you encountered. Also, please send us a scr...
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Hello Jakgrid Rungsangjun, Edits in PDF Reader are saved automatically. When you are using comments, please make sure you have typed in messages in the comment boxes and hit "OK" before making othe...
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Hello, thank you for the feedback on the rotoscope. I have forwarded your suggestions to the team. Thanks! Gina, Customer Support Team
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Hello, is there anything we can help you with? :)
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Hi RamyonQutiger, Is it possible for you to reinstall the app and try again? Remember before that, back up the file into AD Package on your device or other storage. If you still encounter the probl...