Thank you for your continued support of KDAN Office.
As part of our operational strategy adjustments, effective November 16, 2026 (UTC+8), sales and updates for the KDAN Office Permanent License Suite (including the KDAN Doc, KDAN Table, and KDAN Brief applications) will be discontinued:
- Product maintenance will be discontinued, and no further version updates will be provided.
- Sales of the product will be discontinued across all channels, and the product will be removed from stores. Download links will also no longer be publicly available on official KDAN webpages.
Users who have completed their purchase and own a product license can still install the software and use their Product Key to activate the license. Users who have already installed KDAN Office can continue using it on their existing devices, but no further version updates will be provided.
Please note: This announcement reflects our product and service plans as of the date of publication. Any future changes will be announced separately, and the latest announcement will apply.
Details of these changes and our recommendations are provided below.
1. End of Sales and Store Removal
1.1 End of Sales Date
Sales of the KDAN Office Permanent License will be discontinued starting November 16, 2026 (UTC+8). From this date onward, new users will no longer be able to purchase the KDAN Office Permanent License.
1.2 Affected Products
This adjustment applies to the KDAN Office Permanent License Suite. The suite license includes the KDAN Doc, KDAN Table, and KDAN Brief applications.
1.3 Affected Sales Channels
Starting November 16, 2026 (UTC+8), sales of the KDAN Office Permanent License will cease across the following channels:
- KDAN Store
- Microsoft Store
- Other authorized sales channels
2. What This Means for Existing Users
2.1 Your Acquired License Remains Unchanged
If you have already completed your purchase, your acquired product license and feature access remain unchanged, and you can continue using KDAN Office.
2.2 Discontinuation of Updates and Maintenance
Starting November 16, 2026 (UTC+8), KDAN Office will no longer receive product maintenance or version updates. Installed applications can still be used with their existing functionalities.
2.3 Downloads and Reinstallation
Users who have not yet purchased the product or are still using a trial version:
- After sales are discontinued, you will no longer be able to purchase KDAN Office.
- After the product is removed from stores, KDAN will no longer provide product downloads.
Users who have already purchased the product:
- You can re-download and install the software using the installation link provided in your original purchase confirmation email.
- If you are unable to download or install the software because you have lost your purchase confirmation email or for any other reason, please contact the KDAN Customer Support team at https://helpdesk@kdanmobile.com. We will provide further assistance.
2.4 Device Replacement and License Transfer
If you have already installed and activated your KDAN Office license and need to replace your device in the future, please follow the steps in “KDAN Office License Retrieval” to reinstall and reactivate your license on the new device. If you need to obtain the installation file, please refer to Section 2.3 above.
2.5 Personal Files and Data
Your existing files will not be lost as a result of this adjustment. However, to reduce the risk of data loss caused by device failure, accidental file deletion, or other unexpected circumstances, we recommend that you periodically back up important documents and save copies of important files in universal formats (see Q4 for details).
3. Frequently Asked Questions (FAQ)
Q1: I have already purchased KDAN Office, but I have not yet activated my Product Key. Is there an activation deadline?
There is no expiration date for the Product Key, and the installation link in your purchase confirmation email will also remain valid. As product maintenance will soon be discontinued, we recommend downloading, installing, and activating the software as soon as possible to confirm that it works properly on your device. Please also keep your purchase confirmation email in a safe place.
Q2: Will the end of sales affect refunds?
For users who purchased through the KDAN Store, refunds will continue to be handled in accordance with the KDAN Terms of Service and will not be affected by the end of sales. If you purchased through a third-party platform (such as Microsoft Store or StackSocial), please follow the refund policies and procedures of the respective platform.
Q3: If I need to replace my computer, can I still reinstall KDAN Office?
Yes. You can re-download the product using the installation link in your purchase confirmation email, then follow the steps in “KDAN Office License Retrieval” to reinstall and activate your license on the new device.
Before reinstalling, please note that the minimum system requirement for KDAN Office is Windows 10. After product maintenance is discontinued, compatibility updates or guarantees will no longer be provided for future versions of Windows.
Q4: Will I still be able to open files created with KDAN Doc / Table / Brief using other software in the future?
KDAN Office supports widely used document formats such as OOXML (Office Open XML) and ODF (Open Document Format). You can save your files in compatible formats and open them with other office software that supports those formats. Actual display and editing results may vary depending on the level of format support provided by each software application.
As the product will no longer receive updates, we recommend saving an additional copy of important documents in a universal format to help ensure long-term accessibility.
If you have any questions regarding this adjustment or your related rights, please feel free to contact the KDAN Customer Support team at helpdesk@kdanmobile.com. We are here to help!
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