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[Announcement] Discontinuation of Single Sign-On from LinkedIn, X (Formerly Twitter), WeChat, and QQ

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We would like to inform you that starting February 10th, 2025, KDAN will discontinue the option to log in or sign up using the following social media platforms:

  • LinkedIn
  • X  (Formerly Twitter)
  • WeChat
  • QQ

We understand this may cause some inconvenience, and we appreciate your understanding as we continue to enhance the security and performance of our services.

 

What You Need to Do

If you previously used LinkedIn, Twitter, WeChat, or QQ to log into your KDAN account, don’t worry! You can still access your account by following these simple steps:

  1. Go to the KDAN account login page from the app or the web service you’re using, such as KDAN PDF or DottedSign.
  2. Click on "Forgot password."
  3. Enter the email address associated with your LinkedIn, Twitter, WeChat, or QQ account.
  4. Follow the instructions in the email to reset your password and log in.

Once you reset your password, you can continue to use your KDAN account seamlessly.

 

Frequently Asked Questions (FAQs)

Q1: Why is KDAN removing single sign-on from LinkedIn, Twitter, WeChat, and QQ?
A: This decision is part of our efforts to streamline the login process and improve the security and reliability of our services.

Q2: What if I don’t remember the email I used for my social media login?
A: If you are unsure of the email linked to your LinkedIn, Twitter, WeChat, or QQ account, please contact our support team at helpdesk@kdanmobile.com for assistance.

Q3: Can I still log in using other methods?
A: Yes, you can log in using your KDAN account email and password. If you need to reset your password, please follow the steps mentioned above.

Q4: Will this change affect my data or account information?
A: No, your account data and information will remain safe and intact. This change only impacts the method of logging in.

 

We appreciate your cooperation and understanding as we implement this change. By taking these steps, we aim to create a more secure and seamless experience for all KDAN users.

If you have any questions or need further assistance, please don’t hesitate to contact our support team.

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