Whether or not your customers have a DottedSign account, anyone can have the ability to sign the document through DottedSign without a hassle. For signers who don’t have an account, they can just use the following steps to complete their signing process.
Part 1: Signer’s perspective
- Receive the invitation email
- Click on “View & Sign”
- To continue, click the checkbox to agree to the terms
- Sign the document & complete
- By signing up and logging in to DottedSign you will have access to more functions, such as tracking the document progress.
- Go to your email inbox to receive the notification email of completion. You can download the completed document, and by logging in you can download the full audit trail.
Part 2: Sender’s perspective
If the requesting link is timed out, as the sender, you can resend the link to the signers.
- Go to “waiting for others” > “more of a file” > “signer status” > click on “resend”
Comments
3 comments
Still waiting to sign
Hello Patricia Dooley,
Do you mean if you haven't received the invitation email from the sender? Could you please contact us at helpdesk@kdanmobile.com and provide signing link and Kdan ID for further assistance? Thank you.
My client, receiver as account, email recived for signature but not authorised to sign message apperas and can not sign. Is receiver has to have pro subscription.
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