Skip to main content

How to cancel my subscriptions - iPhone

Gina
  • Updated

 

If you purchase the in-app content/subscription through Apple (upgraded within the app you downloaded from Apple App Store)...

 

You can manage and cancel subscriptions with your Apple ID.

  1. Open the “Settings” app.
  2. Tap your name.

  3. Tap “Subscriptions”.
    3.png

  4. Tap the subscription you want to cancel.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

For more details, please refer to the Apple Support page.

 

If you purchased through Kdan Creative Store....

 

You can manage subscriptions in the account settings

  1. Visit Kdan Creative Store
  2. Log into your Kdan account
  3. Go to “My Orders“ to cancel your subscription

4.png

 

If you still fail to cancel your subscription, please contact us at helpdesk@kdanmobile.com with the following information.

  • All potential emails
  • Your invoice
  • A screenshot of subscription records or order details

Comments

2 comments

Date Votes
  • Kathy Gero

    You just won’t us hit cancel.

    0
  • Gina

    Hello Kathy Gero

    Thanks for your comment. Please contact us at helpdesk@kdanmobile.com and provide us with your Kdan ID, your invoice, and related screenshots for further assistance. 

    0

Please sign in to leave a comment.