Please check the Internet connection first. If the internet is working fine, but the problem remains, please contact us at helpdesk@kdanmobile.com and let us know your Kdan ID.
When you are using Kdan Cloud app (coming soon) without a Wi-Fi connection, please make sure you’ve allowed the app to use the mobile network. Otherwise, the app will turn into offline mode even the mobile network connection is on. Users can only access the offline files and won’t be able to upload, download, or synchronize the files in Kdan Cloud app.
Updated
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Hi Azimi,
What kind of problem are you facing? Are you using web-based Kdan Cloud?
Please share us more details about your question so that we can give you further assistance. Thank you!
I would like to cancel my subscription. I've tried online, but it will not show me my order history. I cannot find a customer service number anywhere. I need help.
Hi Tonya,
Please refer to the instruction here to cancel your subscription:https://support.kdanmobile.com/hc/en-us/articles/236031328-How-do-I-manage-my-subscriptions-
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